Privacy Policy

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  • Welcome to JCTEK Ltd ("we", "our", "us"). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website www.jctekltd.com or interact with our services.

    Information We Collect - We may collect and process the following data about you:

    - Personal Data: Information such as your name, email, phone number, postal address, and other contact details when you fill out forms on our website or communicate with us.
    - Technical Data: Details of your visits to our website, including your IP address, browser type and version, time zone setting, browser plug-in types, operating system.
    - Usage Data: Information about how you use our website and services, such as page interactions, traffic data, location data, and other communication data.
    - Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

    How We Use Your Information - We use the information we collect in the following ways:

    - To Provide Services: To process and manage your requests and orders, and to deliver services you request from us.
    - To Improve Our Website: To ensure that content from our site is presented in the most effective manner for you and for your computer.
    - To Communicate with You: To provide you with information about our services, changes to our services, or any other updates. This includes responding to your inquiries and handling any complaints.
    - For Marketing Purposes: To offer you information about goods or services that may interest you, in line with your communication preferences.
    - To Comply with Legal Obligations: To fulfill our legal and regulatory obligations under UK law.

    Legal Basis for Processing Your Information - We will only use your personal data when the law allows us to. The most common legal bases for processing your data are:

    - Consent: Where you have given clear consent for us to process your personal data for a specific purpose.
    - Contractual Necessity: Where processing is necessary for the performance of a contract to which you are a party, or to take steps at your request before entering into such a contract.
    - Legal Obligation: Where we need to process your data to comply with a legal or regulatory obligation.
    - Legitimate Interests: Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.

    Sharing Your Information - We do not sell, trade, or rent your personal data to third parties. However, we may share your information with:

    - Service Providers: Third-party companies and individuals who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
    - Legal Requirements: If required to do so by law, or in response to valid requests by public authorities (e.g., a court or a government agency).

    Data Security - We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. We also limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.

    Data Retention - We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

    Your Rights - Under data protection laws, you have rights in relation to your personal data, including:

    - Access: The right to request access to the personal data we hold about you.
    - Rectification: The right to request correction of inaccurate or incomplete data.
    - Erasure: The right to request the deletion or removal of your personal data where there is no good reason for us continuing to process it.
    - Restriction: The right to request the restriction of processing of your personal data.
    - Portability: The right to request the transfer of your personal data to another party.
    - Objection: The right to object to the processing of your personal data where we are relying on a legitimate interest.

    Cookies - Our website uses cookies to distinguish you from other users. This helps us to provide you with a good experience when you browse our website and allows us to improve our site. For detailed information on the cookies we use and the purposes for which we use them, see our Cookie Policy.

    Changes to Our Privacy Policy - We may update this privacy policy from time to time. Any changes we make will be posted on this page, and where appropriate, notified to you by email. Please check back frequently to see any updates or changes to our privacy policy.

    Contact Us - If you have any questions about this privacy policy or our privacy practices, please contact us at:

    - Email: info@jctekltd.com
    - Address: 76 Talbot Rd, Old Trafford, London, Stretford, Manchester M16 0PQ
    - Phone: +44 161 826 5504

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